HypotULTRA III / S7600 RS-232 Trouble Shooting Guide

Error - 1073807360: Incorrect COM Port (Scanner/Hipot)

*NOTE: This error can occur due to an incorrect Scanner configuration or an incorrect Hipot configuration. If a Hipot configuration error is suspected, follow the steps outlined in Error – 1073807343 to solve the problem. If a Scanner configuration error is suspected, follow the steps below.

Background: Automating your testing procedure requires that you interface a computer with your remote Scanner (a scanner controlled through a direct connection to the PC). In order to do this you can use the Autoware software to communicate with the remote Scanner in one of two ways: via an RS-232 interface or via a GPIB interface. If you have selected to use an RS-232 interface, your computer uses a serial port, which it labels "COM" followed by a number from 0-x (i.e. COM1). If Autoware tries to communicate with the remote Scanner using the wrong COM port you will receive an error message.

Solution: In order to fix this problem you need to make sure that you have identified the correct COM port so that Autoware can talk successfully to the Scanner.

1. From the Main Menu select the Setup System Parameters Menu.
2. The first thing to do is disable the remote Scanner configuration. Click the hot button labeled "Remote Scanners" under the More Settings heading at the bottom of the screen.
3. Make sure that the "Communication Type" heading is set to Serial.
4. Using the mouse, scroll through the arrows beneath the heading "Address/Com Port" until the correct port address is chosen.
5. Click OK to return to the Setup System Parameters Menu.
6. Click the OK button to return to the Main Menu.