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Autoware S8456 Trouble Shooting Guide for RS-232 Interface

Error - 1073807360: Incorrect COM Port (Scanner/OMNIA)

*NOTE: This error can occur due to an incorrect Scanner configuration or an incorrect OMNIA configuration. If an OMNIA configuration error is suspected, follow the steps outlined in Error – 1073807343 to solve the problem. If a Scanner configuration error is suspected, follow the steps below.

Background: Automating your testing procedure requires that you interface a computer with your remote Scanner (a scanner controlled through a direct connection to the PC). In order to do this you can use the Autoware software to communicate with the remote Scanner in one of two ways: via an RS-232 interface or via a GPIB interface. If you have selected to use an RS-232 interface, your computer uses a serial port, which it labels "COM" followed by a number from 0-x (i.e. COM1). If Autoware tries to communicate with the remote Scanner using the wrong COM port you will receive an error message.

Solution: In order to fix this problem you need to make sure that you have identified the correct COM port so that Autoware can talk successfully to the Scanner.

  1. From the startup screen select Setup System Parameters located in the Window Menu.
  2. Click the Remote Scanners tab at the top of the screen.
  3. For each Remote Scanner being used, make sure that the Communication Type heading is set to "Serial."
  4. Using the mouse, scroll through the arrows beneath the Address heading until the correct port address is chosen for each Remote Scanner.
  5. Make sure that the number of HV (high voltage) and GND (ground bond) channels are correct for each Remote Scanner.
  6. Select Save and Close located in the File Menu to return to the startup screen.
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