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Why use AR?
As a customer you have the right to expect that your tester
is serviced in a timely fashion and the work meets your high
standards. When your instrument is sent
back to AR for service your satisfaction is our top priority.
Our PrecisionCARE™ program offers benefits that a typical
calibration house cannot, providing our customers with a comprehensive
and positive service experience. With expert technicians who work
solely on Associated Research testers you can rest assured that
they have the knowledge to service your instrument, whatever the
need.
| What
our PrecisionCARE Provides: |
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Annual Calibration and inspection |
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5 Year Extended Warranty |
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24 hour turn-around time on calibration
and inspection Guaranteed |
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48 hour turn-around time on service
work Guaranteed |
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Expert technicians |
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Required firmware and hardware updates |
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Why wait?
At AR, we offer the quickest turn-around time in our industry.
We know the strain that an instrument taken off the production
line can have on manufacturing schedules. That is why we guarantee
our turn-around time and the quality of our work. There is no
reason to wait weeks while your instrument is being serviced; our annual calibration and inspection work is guaranteed to be
completed in 24 hours and our repair service is guaranteed to
be completed in 48 hours, otherwise there is no charge for return
shipping.
Due to the expertise of our dedicated
technicians, we are able to get your tester back to you sooner
and in better condition. No one else is able to service our instruments faster and with
such attention to detail.
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Why pay more?
You can search for published rates that are
lower but you will not be able to match the same value that our
PrecisionCARE™ program offers. Our expert technicians are more
familiar with our instruments than anyone else. This means that
your instrument will be serviced thoroughly and more accurately.
Our technicians have access to the most up-to-date calibration
procedures and published specifications. This allows your instruments
to stay current and to have any required updates installed. Furthermore,
sending your instrument back to AR will automatically extend
the warranty for an entire year. The standard warranty can be
extended for up to five years simply by returning it to us for
its required calibration. This means you can guarantee your instrument
to be free from manufacturing defects for up to five years. This
value cannot be found by using a typical calibration house. With so many advantages that our competitors cannot offer, it is easy to see that with PrecisionCARE™ you
get more while paying less.
New AR PrecisionCARE™ right at your door
We understand that sometimes it isn’t possible
for you to send in your instrument for service, or perhaps
you have multiple units that you want serviced at the same
time. AR can provide onsite calibration at your facility.
You can experience all the benefits of using AR’s service
program without ever having to send your instruments
out the door. Now your testers can be serviced and have their
annual inspection quicker than you have ever imagined, with
no need for shipping.
Receive your custom on-site quote by simply filling in your information or give us
a call today at 1-800-858-8378 ext. 248. Having AR PrecisionCARE™ right at your door
can be of great value, take the steps today to find out yourself!
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How to use AR
It is easy to use AR for your service needs.
Before returning your instrument you will need to receive an RMA
(Return Materials Authorization) number from our customer support
department. This allows us to expedite the processing of your instrument.
You can contact us for an RMA number at 1-800-858-8378 (TEST)
ext. 245. In order to provide an RMA number we will need the model
number and the serial number of any instrument you wish to return.
We will also need a shipping address to return your instrument
and a billing address for all relevant invoicing. When packaging
your instrument for return please clearly mark the RMA number on the outside of
the box. It is also a good idea to include the
RMA number on the packaging list. This will again help expedite processing.
Please make sure that each instrument is packaged securely in its
own box. If possible you can use the box that was used for original
shipment.
Calibration Rates:
| Family & Model |
Std. Calibration |
W/ Calibration Data |
HYAMP III 3130, 3140, 3160 |
$100 |
$150 |
Hypot II 4500D |
$120 |
$170 |
Hypot III 3705 |
$100 |
$150 |
Hypot III 3765 |
$140 |
$190 |
Hypot III 3770 |
$140 |
$190 |
HypotULTRA III 7620, 7650 |
$220 |
$300 |
HypotMAX 7700 |
$180 |
$260 |
HypotMAX 7704 |
$200 |
$280 |
HypotMAX 7705, 7710,7715, 7720 |
$180 |
$260 |
OMNIA 8104 |
$240 |
$320 |
OMNIA 8105, 8106 |
$300 |
$450 |
LINECHEK II 620L |
$220 |
$300 |
AC1000 |
$180 |
$260 |
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